These Terms of Service govern your use of the Acacia Private Home Care website and the information, features, and online services made available through it.

By accessing or using this website, you acknowledge these Terms of Service.

1. Purpose of the Website

The Acacia Private Home Care website provides general information about our non-medical home care services, care approach, consultation process, and related business information.

Website content is provided for general informational purposes.

The website does not itself establish a client relationship, caregiver relationship, contractual relationship, or obligation to provide services.

2. Non-Medical Home Care

Acacia Private Home Care provides non-medical home care services within the scope permitted by applicable law and any required licensure or authorization.

Descriptions appearing on this website are intended to explain non-medical support and should not be interpreted as an offer of medical diagnosis, medical treatment, skilled nursing, therapy, or other professional healthcare services unless such services are expressly identified and lawfully available.

3. No Medical Advice

Nothing on this website constitutes medical, nursing, legal, financial, or other professional advice.

Website information should not be used to diagnose or treat a health condition or to replace advice from an appropriately licensed healthcare professional.

Questions involving diagnosis, treatment, medications, changes in medical condition, or other clinical matters should be directed to the appropriate licensed healthcare professional.

4. Emergencies

This website is not an emergency service.

Do not rely upon a website form, consultation request, electronic message, or website content in an emergency or other time-sensitive situation.

For a medical or life-threatening emergency, contact appropriate emergency services.

5. Consultation Requests

A request for a private care consultation is a request for further communication. It is not an acceptance for services and does not guarantee that Acacia Private Home Care will be able to provide the requested schedule, caregiver, start date, location, service arrangement, or level of support.

Before services begin, Acacia Private Home Care may need to understand the individual's needs, service expectations, location, schedule, safety considerations, and other circumstances relevant to determining whether the requested arrangement can be appropriately supported.

6. Service Availability

Services are subject to availability, staffing, service-area limitations, applicable law, assessment or intake requirements, and Acacia Private Home Care's ability to safely and appropriately meet the requested non-medical care needs.

Information presented on the website does not constitute a guarantee that any particular service will be available at a particular time or location.

7. Separate Service Agreements

If Acacia Private Home Care agrees to provide services, the relationship will be governed by applicable written service documents, policies, authorizations, plans, notices, and agreements.

If a website statement differs from an executed service agreement concerning an active client relationship, the applicable executed agreement and governing requirements control to the extent permitted by law.

8. Accuracy of Information You Provide

When submitting information through the website, you agree to provide information that is accurate to the best of your knowledge and not intentionally misleading.

You should provide only information reasonably necessary for the purpose of the inquiry and should not submit sensitive records through a general website form unless specifically directed to an appropriate method.

9. Appropriate Use of the Website

You may use this website only for lawful purposes.

You may not attempt to interfere with website operation or security, gain unauthorized access to systems or information, introduce malicious software, impersonate another person, submit fraudulent information, use automated methods to burden or scrape the website improperly, or otherwise use the website in a manner that infringes the rights of Acacia Private Home Care or others.

10. Website Content and Intellectual Property

Unless otherwise indicated, the website's text, design elements, branding, graphics, photographs, service descriptions, layout, and other original content are owned by, licensed to, or used with permission by Acacia Private Home Care.

Website content may be viewed and used for ordinary personal, non-commercial informational purposes.

No content may be materially reproduced, republished, distributed, modified, exploited commercially, or represented as belonging to another person or organization without appropriate authorization, except as permitted by law.

11. Trademarks and Brand Materials

The Acacia Private Home Care name, logo, visual identity, slogans, and associated brand materials may be protected by trademark, copyright, or other applicable law.

Nothing on this website grants a license to use Acacia Private Home Care branding except with express authorization or as otherwise permitted by law.

12. Third-Party Links

The website may include links or references to third-party websites or services for convenience or informational purposes.

Acacia Private Home Care does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

Access to a third-party service is subject to that provider's own policies and terms.

13. Website Availability

We may update, modify, suspend, or discontinue website content or functionality from time to time.

Although we work to maintain a reliable website, continuous or error-free availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, technology providers, security events, internet conditions, or circumstances outside our control.

14. Accuracy and Changes

Acacia Private Home Care seeks to present website information accurately and clearly.

However, services, processes, availability, requirements, website features, and other information may change.

Website content may therefore be revised without prior individual notice.

15. No Guarantee Created by Website Content

Testimonials, descriptions, examples, photographs, service explanations, or other website content do not guarantee a particular result, caregiver match, experience, schedule, or outcome.

Each potential service arrangement is considered according to its individual circumstances.

16. Disclaimer

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

Acacia Private Home Care does not make warranties concerning uninterrupted website access or the absolute completeness or currency of all general website information.

Nothing in these Terms limits any right or obligation that cannot lawfully be limited.

17. Limitation Relating to Website Use

To the extent permitted by law, Acacia Private Home Care is not responsible for indirect, incidental, special, or consequential loss arising solely from the use of, inability to use, or reliance upon the public website or third-party links.

This provision does not limit responsibility where limitation is prohibited by applicable law and does not alter obligations arising under a separate client service agreement.

18. Privacy

Use of this website is also subject to the Acacia Private Home Care Privacy Policy.

The Privacy Policy explains how information submitted or collected through the website may be handled.

19. Governing Law

These Terms of Service are governed by the laws applicable in the State of Illinois, without regard to conflict-of-laws principles, except where federal law or another law must apply.

Any dispute involving these website Terms will be handled in an appropriate court or forum having lawful jurisdiction.

20. Severability

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

21. Changes to These Terms

Acacia Private Home Care may revise these Terms as website functions, services, technology, legal requirements, or business practices change.

The version posted on the website with the most recent effective date will govern future use of the website.

22. Questions

Questions concerning these Terms may be submitted through the contact method provided on the Acacia Private Home Care website.